CEPHAS SONNY HATMAJA; DR.HERI PRABOWO,S.E., M.M; DR.BAYU KURNIAWAN,S.KOM.,M.M. The Influence of Service Quality and Customer Satisfaction on Customer Loyalty at Upgri Tour & Travel Semarang City. INTERNATIONAL CONFERENCE OF ECONOMICS AND BUSINESS, [S. l.], v. 1, n. 1, 2025. Disponível em: https://conference.upgris.ac.id/index.php/EconBiz/article/view/6448. Acesso em: 6 dec. 2025.